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Troubleshooting Tips

Having some trouble? Check out our simple tips and tricks to keep Perch running smoothly!

• WiFi Issues
• Perch USB Connection FAQ
• How Do I Power Off Perch Cameras?
• Battery is Not Charging
• Frequent Ghost Reps
• Camera Isn't Moving or Exercise Presets Are Not Saving
• Only See One Exercise When Starting Up Tablet App
• Update Taking a Long Time
• Values Seem Wrong or Frequent Missed Reps
• Not Receiving Password Reset Email